FiberOptic Resale – Satisfaction Policy

If you are not 100% satisfied with your order, call toll-free 877-287-7535 to arrange for an exchange or return of goods. Any stock items may be returned upon your prompt inspection of received goods.

Any discrepancies with an order must be reported to FiberOptic Resale within 24 hours of receipt of goods ordered.

Please see Terms and Conditions for return information linked below.

TERMS AND CONDITIONS

Please review the FORC Standard Terms and Conditions here.

All orders are subject to these Terms and Conditions. Supplier’s acceptance of Customer’s PO is expressly conditioned upon Customer’s agreement to these Terms and Conditions.

IMPORTANT NOTICE:

Prices subject to change without notice. All statements, technical information and recommendations related to the Seller’s products are based on information believed to be reliable, but the accuracy or completeness thereof is not guaranteed. Before utilizing the product, the user should determine the suitability of the product for its intended use. The user assumes all risks and liability whatsoever in connection with such use. Any statements of recommendations of the Seller which are not contained in the Seller’s current publication shall have no force or effect unless contained in an agreement(s) signed by an authorized officer of Seller.

Warranty Overview

FiberOptic Resale Corp, hereafter referred to as FORC, warrants that a product will be free from defects in materials and workmanship and conforms to manufacturers specifications. The warranty period for a product is a specified, fixed period commencing on the customer’s date of purchase. A valid proof of purchase may be required. If the customer does not have a valid proof of purchase, the warranty period will be measured from the date of sale indicated within our records. If, during the warranty period, the product is not in good working order, FORC may, at its option, repair or replace it at no additional charge, except as is set forth below.

The warranty period for products sold and manufactured by FORC is as follows:

• All products, excluding test and fiber splicing equipment: 30 Days

  • FORC fiber splicers/INNO Instrument splicers 3 years. Cleavers and accessories 1 year.
  • Distributed test and fiber splicing equipment: Original manufacturer’s warranty applies. ie: EXFO, JDSU, Shineway, etc.

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